Agenda Details

2026 CAAP SUMMIT

Agenda Details • 2026 CAAP SUMMIT •

Wednesday, May 20, 2026

Registration and Breakfast 8:30 am - 10:00 am
Welcome and Keynote 10:00 am - 11:45 am

Lunch Served 12:00 - 1:00 pm

Session 1

Wednesday, May 20 - Breakout Sessions

1:00 pm - 2:30 pm

  • This hands-on session equips leaders with a practical framework to identify high-impact AI agent opportunities, ideate across programs and operations, and refine one idea into a prioritized use case with a lightweight plan for next steps.

  • *Learning Lab

    An interactive 90-minute workshop that guides participants through identifying their core values, envisioning how those values show up with authenticity and joy, and translating them into meaningful action across their workplaces and organizations. 

  • You may think you don't have neurodivergent co-workers/ employees. Think again!  Statistics suggest that about 20% of the population is neurodivergent, 5% are Autistic, and 6% ADHD.  Diversification is an essential element of business success. Learn how to create socially just work environments that accommodate all types of brain diversity. Let’s build successful communities together! 

  • Nonprofit finance teams are under increasing pressure to do more with fewer resources—especially as restrictive administrative rates and complex funding structures strain already limited staff capacity.

    Join Andy Bush, a manager on James Moore & Company’s Nonprofit Services team, for strategies you can use immediately to strengthen fiscal management without adding more workload.

    This hands-on session will demonstrate how commonly available tools like spreadsheet features, accounting system capabilities, and emerging AI tools can help improve accuracy, efficiency, and reporting capacity. You’ll also learn simple approaches to scenario planning that prepare your organization for unexpected funding changes.

2:30 - 2:50 pm Snack Break

Session 2

2:50 pm – 4:20 pm

  • This conversation focuses on strengthening organizational approaches to domestic violence so that policies and practices support safety and avoid unintentionally increasing harm. 

  • This workshop explores the neuroscience of consistency, showing how identity and self-talk shape behavior change, so participants can build sustainable habits at work, in health, and in life through intentional, identity-based action without relying solely on motivation or willpower. 

  • This presentation explores how Community Action Agencies can "operationalize" their missions by integrating tested performance management principles with cutting-edge conversational AI to automate processes like Client Intake, reduce staff burnout, and enhance service delivery for vulnerable populations. 

  • Leave with a practical roadmap to silence administrative "noise," reduce staff burnout, and protect the "huggy heart" of human connection your poverty-fighting mission requires, moving past tech-hype to lead AI adoption with calm, certain authority.

4:30 pm - 5:00 pm - Peer Power Up

Meet us back in the main room for a closing session!

Ready to join us?

Don’t miss the opportunity to learn, connect, and bring new ideas back to your organization! Read on to see what Day 2 has in store!


Thursday, May 21, 2026

Registration and Breakfast 7:30 am - 8:45 am

Welcome 8:45 - 9:00 am

Plenary Session

9:00 am - 10:00 am

Join us for a meaningful and engaging conversation moderated by Hattie McCarter, featuring panelists Becca Spahr, Luisa Olivo-Wolf, and MarySebastian Summerstroh. Together, they will share how their lived experiences have shaped their journeys in the workforce.

This discussion will explore the challenges, opportunities, and insights that come from navigating professional spaces while drawing on personal experience. Attendees will gain a deeper understanding of how lived experience can strengthen organizations, inform services, and foster more inclusive, supportive workplaces.

10:00 am - 10:20 am Break

Session 3

Thursday, May 21st Breakout Sessions

10:20 AM - 11:50 am

  • *Learning Lab

    This hands-on, interactive lab explores how community-led, people-centered approaches to AI can reduce administrative burden, strengthen communication, and create more compassionate, sustainable workplaces while ensuring technology supports, rather than replaces, the human relationships at the heart of community services. 

  • Tired of AI hype that promises the moon but delivers vaporware? Join us for a no-nonsense exploration of how Community Action agencies can leverage artificial intelligence to do more with less. This interactive session cuts through the buzzwords to show you exactly how AI can tackle your daily challenges from streamlining grant writing and case management to enhancing client communications and automating tedious reporting. We'll demonstrate real tools in action and put you in the driver's seat during our mini prompt-a-thon, where you'll craft prompts that solve your actual problems. 

  • In this energetic and inspiring presentation, connection expert Becca Spahr shows how mastering your “vibe”—the energy, mindset, and presence you bring into every interaction—can transform your likability, deepen relationships, and unlock greater health, happiness, and performance. 

  • This session focuses on understanding the emotional climate of teams and on using energy awareness and EQ principles to strengthen empathy, improve communication, navigate conflict skillfully, and build healthier, more trusting workplace cultures. 

11:50 am - 1:00 pm Lunch & Networking

Session 4

1:00 PM - 2:30 pm

  • An interactive, facilitated workshop where Community Action Agency leaders collaboratively identify shared operational challenges and apply a structured, problem-first approach to explore how technology can streamline processes, reduce burden, and strengthen human-centered service delivery. 

  • The use of Artificial Intelligence can lead to privacy violations and ethical pitfalls. This session will review the basics of AI technology as it is being deployed by social services agencies, ethical considerations and potential pitfalls for using AI tools, and how to use AI in conformance with ethics opinions and best practices. 

  • A fast‑paced, insight‑rich session where SCP and Schuylkill Community Action reveal how CAAP agencies can unlock smarter, more inclusive strategic planning using real‑world lessons, practical tools, and the power of a third‑party lens to spark clarity, alignment, and bold decision‑making. 

  • A practical, research-informed workshop that helps organizations reduce workplace burnout while reigniting staff motivation through sustainable habits, meaningful engagement, and renewed purpose. 

2:30 pm - 2:40 pm Break

2:40 pm - 3:00 pm

Closing Session

Join us for a final wrap-up session as we reflect on the Summit together. This interactive conversation will give participants the chance to share key insights, highlight what resonated most, and discuss ideas or strategies they plan to bring back to their organizations. It’s a space to connect the dots, celebrate what we’ve learned, and leave inspired to put new ideas into action.

Don’t miss out on your goodie bag to go for a delightful send-off on your way home!

Thank you to Our Sponsors