Skip to main content


CAAP assists boards in establishing and maintaining well-governed and effective agencies.

The Board of Directors for each Community Action Agency sets the mission and strategic goals of the agency. The boards are tri-partite, encompassing members from three sectors of the community: the private sector, elected officials and representatives from the low-income persons we serve. Each board member should understand and carry out the roles and responsibilities of a board.

CAAP’s member agencies are made up of both private nonprofit agencies and county government agencies. Nonprofit agencies are governed differently than public agencies under the direction of county officers. For that reason CAAP offers separate Governance Training for private nonprofit organizations and public agencies. 

These very interactive trainings offer insight into the unique nature of Community Action Agencies, the role, duty and responsibilities of boards and executives, and the operations and development of boards.  If desired by the agency, the training can include an Organizational Standards Orientation and ROMA Board Training.

Empowering Your Board for Success

Below is the March 21, 2017 webinar presented by Allison Ma’luf, Esq., of CAPLAW, hosted by the Region 3 Performance and Innovation Consortium. Understanding the legal framework governing a CAA’s board composition is the first step on the path to effective board management and development. In this session, we addressed the unique make-up of a CAA board and discussed techniques for improving board recruitment. We also explored ways to boost board member engagement by building and nurturing relationships with board members and managing seemingly unresponsive and/or contentious board members. Allison also discussed ways to keep your board focused on furthering and developing your organization’s strategy. The recorded webinar and a PDF of the slides (below) are provided for your review and use. The slides have been updated to reflect comments made during the presentation.

  • If you use excerpts from the PowerPoint, CAPLAW would prefer that you not attribute those slides to CAPLAW but incorporate them into your presentation as your own slides. However, if you use the entire presentation as is, then CAPLAW would appreciate your attributing the presentation to CAPLAW.

Training Requests

Governance training is approximately 6 hours. CAAP recognizes the busy daily schedules many board members maintain and is quite willing to meet when the timing best suits the board, whether a weekday or weekend.  Training for local agency boards should be coordinated through Susan Moore, CAAP’s Chief Executive Officer and experienced board trainer.  Susan will work with the local agency to establish a date and see that materials are provided to the agency for on-site training. There is no cost for this training other than travel for the trainer(s) and manuals.


  • A checklist that divides the Private (nonprofit) COE-developed Organizational Standards by frequency of required actions by the governing board. In addition to containing all of the Organizational Standards that specifically call out the governing board, a list of related Standards is included.

  • CAPLAW is pleased to make available to you a six-section toolkit intended to assist boards and management in their collaborative efforts to build well-governed and effective Community Action Agencies (CAAs).

  • A 10 part series of short (15 minutes or less) videos that walk through the Center of Excellence-developed CSBG Organizational Standards for Private (nonprofit) CSBG Eligible Entities. These videos review each of the 58 Standards and highlight how they relate to the oversight role of a Community Action board.

  • It is important that Board members are aware of the Organizational Standards and that your CAA will be working to meet them. This two page guide summarizes what does and does not change under the Organizational Standards.